Gatwick Airport is celebrating success at the London Construction Awards this week in recognition of its North Terminal redevelopment, which drew to a close in February of last year.
Gatwick Airport won the ‘Process Innovation of the Year’ award following a comprehensive reconfiguration of the North Terminal, relocating Arrivals, Check-In and Security. The prestigious award ceremony took place at the Royal Garden Hotel in London on Wednesday evening.
Currently, the airport is midway through a £2.7Bn capital investment programme which aims to improve the passenger experience at every touch-point, encouraging passenger growth in the process. The redevelopment of the North Terminal, which was substantially extended in 2012, forms is fundamental to this transformation.
The complex undertaking was made all the more challenging by the 24/7 nature of a contemporary airport operation. Each and every landside area was reconfigured to improve Gatwick Airport’s processing capabilities.
The redesign created the world’s largest self-service bag drop zone, new e-gate technology on arrivals and a completely new security area with ten lanes of screening technology, intended to markedly reduce the amount of time passengers spend on essential processing parts of their journey.
“I’m incredibly proud of what we have achieved with this project, and the award recognises the tremendous commitment from everyone involved who worked tirelessly to deliver a truly fantastic facility for our passengers,” said Raymond Melee, Construction Director at Gatwick Airport.
“Investing in the transformation of the airport is a critical part of our growth strategy as it enables speed and efficiency for the 45 million passengers who choose to fly from Gatwick.”
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