Ian Williams secures £84M housing contract

Property service company, Ian Williams, has been awarded an £84M contract by Teign Housing to deliver planned, response and M+E works for up to 15 years.

The contract is one of the largest social housing contracts to be awarded this year and will see the Bristol-based company undertake planned, response, void, disabled adaptations, electrical and heating works.

Describing the move as a ‘step-change’ in the way RSLs deliver such services, Teign has established a new Wholly Owned Subsidiary (WOS) Templer HomeBuild which will see its in-house staff, supported by Ian Williams, create a more accessible, better-managed and streamlined service for tenants.

Tony Sharland, Teign’s Head of Asset Management and Development comments: “The WOS model is a first for both Teign and Ian Williams. During consultation with customers and staff and with input from echelon consultancy, we identified the core attributes they wanted to see as part of the new service.

“Two things became clear. The first was that we needed to integrate the majority of our repair, maintenance and improvement works within one contract. The second was that with such a significant contract to be awarded, we had to be absolutely confident in our choice of contractor.

“Another critical area that guided our decision was Social Value. As a major contributor to our local community, we have an important role to play in addition to providing good quality homes and services. Ian Williams will work with us, and our existing partners, to engage with our residents and contribute towards the community by looking at employment opportunities, work experience and placements, apprenticeships and engaging the local supply chain.

“Our aim is that the holistic delivery of our repairs and maintenance services via a WOS with Ian Williams at the helm will increase the effectiveness of delivery and make the most of many benefits of joint working including efficiency savings, intelligent programming and improved customer satisfaction.

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